Terms of service

Terms of Service

Effective August 29, 2026

1. Who we are

These Terms of Service govern your use of meowlyshop.com, operated by CREATIVEMAKERS LIMITED, a company incorporated in Hong Kong SAR, China, registered office at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong.

2. Acceptance of terms

By placing an order or otherwise using this site, you agree to these terms. If you don't agree, please don't use the site.

3. Eligibility

You must be able to form a legally binding contract to place an order — generally 18 years or older, or the age of majority in your jurisdiction.

4. Products and pricing

We describe our bags and shoes as accurately as we can, including materials, measurements, and size conversions. Colors may vary slightly by screen. All prices are listed in US dollars and may change without notice; the price charged is the price shown at checkout.

5. Orders

Placing an order is an offer to buy; we accept it when we confirm and ship it. We may cancel or limit any order, including for suspected fraud, pricing errors, or stock issues, and will notify you if we do.

6. Payment

Payment is due in full at checkout via the methods listed in our Payment Policy, which forms part of these terms.

7. Shipping and delivery

Shipping timelines, costs, and service area are set out in our Shipping Policy, which forms part of these terms.

8. Returns and refunds

Our return window, process, and refund timeline are set out in our Refund and Returns Policy, which forms part of these terms.

9. Reviews and testimonials

We publish reviews from verified purchasers only. We do not write, edit, reword, or suppress unflattering reviews, and we don't offer incentives in exchange for reviews. We follow FTC guidance on endorsements and testimonials.

10. Intellectual property

All text, images, and design on this site belong to meowlyshop or our licensors. You may not copy, reproduce, or use them without our written permission.

11. Acceptable use

You agree not to misuse the site — including attempting to interfere with its operation, submitting false information, or using it for any unlawful purpose.

12. Disclaimer of warranties

Product materials, sizing, and care information are described in good faith; see our Disclaimer for measurement tolerances, screen color variation, and material-specific notes.

13. Limitation of liability

To the extent permitted by law, our liability for any claim relating to your order is limited to the amount you paid for that order. Nothing in these terms limits any consumer right that cannot be waived under the law of your state.

14. Indemnification

You agree to hold us harmless from claims arising out of your misuse of the site or violation of these terms.

15. Complaints and disputes

These terms contain no arbitration requirement and no class action waiver. We do not name a single court or a single state as the only place a dispute can be heard — a dispute may be brought in the courts where you live. If you have a complaint, email support@meowlyshop.com first so we can try to resolve it directly.

16. Privacy

Our Privacy Policy explains how we collect and use your information and forms part of these terms.

17. Changes to these terms

We may update these terms from time to time; the effective date at the top of this page reflects the most recent revision. Continued use of the site after a change means you accept the updated terms.

18. Force majeure

We aren't responsible for delays or failures caused by events outside our reasonable control, including customs delays, carrier disruptions, or natural disasters.

19. Severability

If any part of these terms is found unenforceable, the rest remains in full effect.

20. Entire agreement

These terms, together with our Shipping Policy, Refund and Returns Policy, Payment Policy, Privacy Policy, and Disclaimer, form the whole agreement between you and us regarding your use of the site.

21. Assignment

We may assign these terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these terms without our consent.