Contact

Get in touch

Email is the fastest way to reach us, and it gives us a written record of your order details so nothing gets lost between messages. You can also use the contact form on this page — it lands in the same inbox.

Email: support@meowlyshop.com — we reply within 24 business hours, Monday to Friday, excluding US public holidays.

Before you write

Include your order number (from your confirmation email), the email address you checked out with, the item name/size/color, and photos if you're reporting damage, a defect, or the wrong item — it helps us resolve things faster.

Returns address

700 E Plano Pkwy, Plano, TX 75074, United States — RMA required before shipping anything back. See our Refund and Returns Policy.

Registered office

CREATIVEMAKERS LIMITED, Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong — for business registration purposes only, not a mailing or returns address.

We only handle orders placed directly on meowlyshop.com and can't assist with orders from other marketplaces or parcels held at customs.